Terms and Conditions

1. Who We Are

When we say “we,” “us,” or “our,” we’re talking about our team and company. When we say “you,” we mean you our awesome users, visitors, customers, fans, and curious clickers.

2. Using Our Platform

When you use our platform you’re agreeing to:

  • Be kind and respectful to others

  • Follow all applicable laws

  • Use the platform only for its intended purpose

  • Not harm or try to interfere with our services

We’re all about building a trustworthy, supportive space for everyone, so please use our platform in good faith. That means no spamming, hacking, data scraping, or other shady behavior. We want this to be a community where people feel safe and welcome.

3. Your Account And What You’re Responsible For

Some parts of our platform require you to create an account. If you do you’re responsible for:

  • Keeping your login info safe

  • Making sure your info is accurate and up to date

  • Letting us know right away if there’s any suspicious activity

Your account is yours alone so please don’t share your password or let others use your account. If something seems off shoot us a message or contact support by email.

4. Privacy – We Respect Your Info

We take your privacy seriously. Our Privacy Policy explains exactly how we collect, use, and protect your data. We recommend giving it a quick read it’s not too long, promise.

In a nutshell we collect the information we need to run our platform and make it better for you. We’ll never sell your personal info to third parties, and we do everything we can to keep it secure.

You have control over your data, and we believe in being transparent. If you ever want to know what we’ve collected or want to delete your account, just let us know.

5. Payments and Billing

If you’re purchasing something through our platform or subscribing to a paid service here’s what to expect:

  • You’ll always see the price before you pay

  • We’ll charge you using the payment method you provide

  • If it’s a subscription we’ll let you know when it renews

If you ever think there’s been a mistake like a duplicate charge or a cancellation issue please reach out. We’ll do our best to sort it out quickly and fairly.

And don’t worry we work with trusted payment providers to make sure everything stays secure.

6. Content – What’s Yours and What’s Ours

Let’s talk content yours, ours, and everything in between.

Your Content

You may have the chance to upload or share content on our platform like posts, images, reviews, etc. You still own anything you create and we don’t claim ownership of your stuff. But when you post it on our platform, you’re giving us permission to display it, promote it, and share it as needed to operate and improve our services.

In legal speak you’re granting us a non exclusive, royalty free license to use your content within the platform. But again it’s still yours and we’ll never use it in a way that violates your privacy or ownership rights.

Our Content

Everything we’ve created for the platform like our logos, code, text, design elements, and features belongs to us. Please don’t copy, reverse engineer, or try to re-sell any part of our platform unless we’ve clearly said it’s okay.

7. Community Guidelines

We believe in creating a space where everyone feels safe, seen, and respected. To make that happen we ask that you follow a few simple guidelines:

  • No hate speech, harassment, or discrimination

  • No illegal or harmful content

  • No trolling or spamming

  • Respect people’s privacy and personal boundaries

We reserve the right to moderate content and if necessary, suspend or remove accounts that violate these rules. This helps us keep the community safe and enjoyable for everyone.

8. Age Requirements

You need to be at least 18 depending on your service and local laws to use our platform. If you’re under that age you’ll need permission from a parent or guardian and they’ll need to agree to these terms on your behalf.

We’re committed to protecting younger users and complying with all relevant laws like COPPA in the United States.

9. Availability and Updates

We do our best to keep everything running smoothly but sometimes we need to make updates, fix bugs, or take the platform offline for maintenance. We’ll try to give you a heads up when that happens but sometimes things move fast.

Also we may update these Terms from time to time. If we make big changes we’ll let you know by email or through the platform. You’re always welcome to review the latest version of the Terms any time you like.

If you keep using the platform after an update that means you’re cool with the new version. If you ever disagree with the Terms you can close your account it’s totally your call.

10. Termination

Hopefully we’re in this for the long haul but if not here’s how it works:

You can delete your account at any time. Just head to your settings or contact support.

We can also suspend or terminate your account if you break the rules, misuse the platform, or do anything harmful to us or others. If that happens we’ll do our best to explain why unless we’re legally prohibited from doing so.

Termination means you’ll no longer have access to your account or the content stored there so be sure to back up anything important beforehand.

11. Limitation of Liability

We’re here to provide the best service we can but we can’t promise perfection. So just to be clear:

We’re not liable for things outside our control like internet outages, third-party issues, or acts of nature. We also aren’t responsible for any losses resulting from how you use or misuse our platform.

We provide the platform “as is” and “as available.” That means we’re not making guarantees about uptime, performance, or results. If you run into a bug or glitch, let us know so we want to fix it.

12. Third Party Information

Our platform might link to other websites or services. If you click on a link and head to a third-party site just know that you’re entering their world and their terms and policies apply.

We’re not responsible for what happens on third-party sites even if we link to them. So always read their policies and use your best judgment.

13. Feedback

We love hearing from you. Whether it’s a suggestion, bug report, or idea for improvement, your feedback helps us grow and get better.

If you share feedback with us you’re giving us permission to use it without compensation to make the platform better. Don’t worry we won’t share your identity unless you say it’s okay.

14. Legal Disputes

If we ever get into a legal disagreement we’ll try to resolve things in a calm and respectful way. In the rare case it escalates we’ll follow the dispute resolution process outlined below:

  • Governing Law: These Terms are governed by the laws of the United States.

  • Arbitration: If we can’t resolve the issue informally we agree to resolve it through arbitration instead of going to court except for small claims.

  • No Class Actions: Disputes must be handled individually and no class action lawsuits allowed.

15. Got Questions? Talk To Us

We’re real people behind this company and we care about your trust. If you’ve got questions, concerns, or feedback about these Terms and Conditions or anything else reach out by email at hello@xotiffany.com.